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PG&E has a new, simplified registration process for accounts. This process updates access to customer data and improves your ability to control and share account information. These enhancements include a short, two-step registration process and will limit residential Your Account registration to one username for the authorized customer of record.

By allowing only one person to register, we can maintain appropriate protections against identity theft and fraud, while making the registration process easier.

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For third parties, it is no longer possible to link to a customer account that has already been registered by, or on behalf of, the customer of record. Nor is it possible to create an additional online account.

However, customers with online accounts can still choose to share their data with an authorized third party. Authorization is granted directly through Share My Data and other sources:

Customers can authorize third-party access to their data directly through their online account.
VISIT HOW TO SHARE YOUR DATA
VISIT SHARE MY DATA FAQs
Customers can export their usage from their online account through the Green Button Download My Data. This option can be found under "Energy Usage Details" once a customer is signed in.

For customers without an online account, authorization to access their energy data may be obtained through two forms:

Form 79-1147, Authorization or Revocation of Authorization to Receive Customer Usage Information
DOWNLOAD FORM 79-1147 (PDF, 118 KB)
Visit e-Signature Form 79-1147
Form 79-1095, Authorization to Receive Customer Information or Act Upon a Customer’s Behalf
DOWNLOAD FORM 79-1095 (PDF, 121 KB)
Visit e-Signature Form 79-1095

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Changes to customer registration went into effect December 9, 2016.

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